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San Francisco International Airport and Oakland International Airport Boarding Instructions

BayPort Express contact phone numbers:
415-467-1800    
510-864-4000
1-877-467-1800    

When you have your baggage and are ready for Ground Transportation pick-up at the airport, please call BayPorter Express at any of the phone numbers listed above to confirm your seat(s) on the next shuttle. BayPorter will board passengers every hour on the hour from 8am to 10pm daily (except Thanksgiving and Christmas). You will be directed to the nearest boarding area listed below. Reservations are required.



San Francisco International Airport Boarding Area:

Terminal #1 (US Air, Alaska, Northwest, Delta, Southwest, Hawaiian Airlines)
Boarding Area: Courtyard #1 (same area as Charter Buses Boarding). From Baggage Level (Level 1), go out from the baggage claim doors and turn LEFT; follow the curb toward the beginning of the building until you reach a small parking area with the sign indicating "Courtyard #1".

Terminal #2 (Virgin America, American)
Boarding Area: Courtyard #3 (same area as Charter Buses Boarding). From Baggage Level (Level 1), go out from the baggage claim doors and turn RIGHT, follow the curb toward to the end of the building until you reach a small parking area with the sign indicating "Courtyard #3".

Terminal #3 ( Continental, United Airline)
Boarding Area: Courtyard #4 (same area as Charter Buses Boarding). From Baggage Level (Level 1), go out from the baggage claim doors and turn RIGHT, follow the curb toward the end of the building until you reach a small parking area with the sign indicating "Courtyard #4".

Terminal #4 (International Terminal: All International Airlines, JetBlue)
Boarding Area: Courtyard #G (same area as Charter Buses Boarding). From Customs or Baggage Level (Level 2), go out from the Customs doors and turn RIGHT; take escalator or elevator down to Level 1. Look for a sign indicating "Bus Courtyard #G".

Oakland International Airport Boarding Area:

Terminal #1 (All Major Airlines Except Southwest Airline)
Boarding Area: Go out from the baggage door, cross the street to the 3rd curb. Look for a bus shelter #3F indicating "Door to Door Reservations". Be sure to inform the Curb Coordinator that you have reservation with BayPorter Express.

Terminal #2 (Southwest Airline)
Boarding Area: Go out from the baggage door, cross the street to the 3rd curb. Look for a bus shelter #3F indicating "Door to Door Reservations". Be sure to inform the Curb Coordinator that you have reservation with BayPorter Express.